The world’s Number 1 infant protection system

The Hugs system delivers an unprecedented level of security against infant abduction but requires little administration and training. As the world’s fastest-selling infant protection system, the Hugs system offers the reliability that you and your staff can depend on every day to keep your infants safe.

The Hugs System Advantage

Easy-attach tag with automatic enrollment
The Hugs tag attaches in seconds and is automatically enrolled in the software. Protection can start right in the delivery room.

No manual tests
The Hugs system requires no manual checks of infant tags or other devices to make sure they’re working. The Hugs system software ­continually monitors the status of all devices, and will generate an alarm if something goes wrong.

Automatic mother/infant matching
With the Kisses® option, the Hugs system automatically confirms that the right baby is with the right mother. There are no buttons to push, no numbers to match and no wall-mounted lamps to check.

Support now, and in the future
The By Your Side™ program for the Hugs system ensures that every customer will be successful with infant protection. Xmark is with you every step of the way as you implement and use your system, wtih a wide range of materials and services.
Join the By Your side Hugs User Zone now.

User friendly
The Hugs system offers a wide range of viewing options. Users only see the menus and commands they need, all in a standard Windows-based PC environment. The integrated CCTV option enables you to see what is happening at an exit during a door alarm, right from within the Hugs user interface—you have the essential information you need to respond appropriately.

Full supervision
The Hugs system ensures full supervision of all components, including the tag, with each tag sending a Heartbeat® status message every 10 seconds. If the system doesn’t receive these messages for a specified time period, an alarm is automatically generated.

To learn more, download the Hugs Brochure get adobe reader

Visit Downloads for more Brochures or join the Hugs By Your Side User Zone for more information.

Simple and reliable


Each baby is fully protected the instant a tamper-proof Hugs tag is attached. the Hugs system offers full supervision, with all active hugs tags reporting every 10 seconds to show they are present and functioning.


Easy to use


As soon as a tag is attached to an infant, it is automatically activated and enrolled in the software. The system software interface looks like other Windows programs and functions intuitively.



Supports staff and patients


Effective infant protection requires successful integration into the clinical environment, and the participation of nurses, security staff and parents. Xmark works with you to make implementation smooth and trouble-free.


Effective security      


In the event of an alarm, the Hugs system can automatically activate magnetic door locks or hold an elevator. It can also integrate with and activate other security and access control system, such as alpha-numeric pages and cameras.



Hugs so simple and reliable that staff confidence is now very high. Our nurses know all they have to do is attach the Hugs and from that moment on the baby is protected from abduction. Parents really appreciate Hugs too. The find it very reassuring that their new baby is being checked on so regularly. No other system we looked at offered the same level of security.

Patricia Phillip - Patient Care Administrative
Coordinator, Bayfront Medical Center
St. Petersburg, Florida

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